In case you’re ever involved in an accident…

…one call and we’ll take care of everything

Stevens Accident Management Service

Don’t let an accident turn into a disaster. Just one call to us will take care of everything.

Accident line: 0808 156 6215.

Just make one call and…

• Our expert claims department will sort out your claim; taking away all the hassle and strain
• We will ensure your vehicle remains 100% brand, only 100% genuine parts are fitted during the repair process
• Our full administration service is absolutely FREE to you, whatever your insurance status or accident circumstances
• You will not be without a vehicle at any time (subject to conditions)
• In the event of a non-fault accident we will ensure that your no claims status remains intact, you have no excess to pay and you have a like for like replacement vehicle throughout the repair period 

We’ll be there when you need us

Terms and conditions 

The accident management service is free of charge to all policy holders. The service is designed to ease the burden of the logistics and legal concerns which arise from an accident, theft from your car or any other similar damage. 

Subject to the terms detailed below, the service aims to provide assistance with the recovery of your car to our approved bodyshop (should it be required) and to liase with your insurance company to ensure that delays in the repair of your car are minimised, keeping you informed of progress along the way. However should you or your insurance company not wish to use our approved bodyshop for repairs, then the service will not be available to you. 

Recovery

In the event of an accident causing the immobilisation of your vehicle within the UK, we endeavour to recover your vehicle and will be recovered into the approved bodyshop.  

Should your vehicle remain mobile following an accident, we will arrange an appointment for you to visit our approved bodyshop and, if required, a convenient time for your vehicle to be repaired. 

Claims Notification

We will take relevant details from you regarding the accident and liase with your insurance company when required. 

Claims Administration

In the event of your vehicle being recovered by us, we will liase with our bodyshop and your insurance company regarding the timely repairs to your vehicle.  

Uninsured Loss Recovery

Should it transpire that the accident is not your fault, we will pursue your claim. If, in your opinion you continue to have reasonable prospects of success, we will negotiate your uninsured losses with the other driver’s insurance company. Depending on your motor insurance policy, uninsured loss recovery might include, for example,

• Policy excess
• Hire car charges 

WE RESERVE THE RIGHT TO WITHDRAW THIS SERVICE AT ANY TIME 

Stevens Vauxhall Accident Management Service

Total peace of mind is just one call away

0808 156 6215

Agila | Astra | Antara | Corsa | Meriva | Signum | Tigra | Vectra | Zafira | Corsavan | Astravan | Combo | Vivaro | Movano .